Shipping policy
Shipping & Local Delivery
Where we deliver
Nude Foods Market offers local grocery delivery to eligible addresses in Boulder, Denver, and surrounding communities in Colorado. We do not currently offer nationwide or international shipping.
Delivery availability depends on your address. Please review the service-area map on our How It Works page and confirm eligibility before placing your order.
Ordering and delivery schedule
Place your delivery order by Monday at noon, Mountain Time, for Tuesday delivery. Orders placed after the cutoff are scheduled for the next available delivery date shown when ordering.
Any applicable delivery fees, order minimums, and available delivery dates are displayed before you complete your purchase.
Weather, road conditions, holidays, or other disruptions may affect delivery. If your scheduled delivery changes, we will contact you using the information provided with your order. If we cannot fulfill your order, we will refund the undelivered items and any delivery fee for an entirely undelivered order.
Receiving your groceries
Please provide an accurate delivery address, phone number, and any access or drop-off instructions. Arrange for your groceries to be retrieved promptly and refrigerate or freeze perishable items as appropriate.
We do not cover spoilage caused by groceries being left unrefrigerated after delivery to the correct address in accordance with your instructions. This does not affect our responsibility for products that arrive damaged or in unacceptable condition.
If an incorrect address or access issue prevents delivery, we will contact you to discuss available options. Any additional delivery charge will be disclosed and agreed to before another attempt.
Order changes and cancellations
Contact delivery@nudefoodsmarket.com as soon as possible to request a change or cancellation. We cannot guarantee changes or cancellations once order preparation has begun. If we confirm cancellation before preparation begins, we will refund the canceled items and any delivery fee if the entire order is canceled.
Problems with your delivery
If your order is missing, damaged, incorrect, or arrives in unacceptable condition, email delivery@nudefoodsmarket.com with your order number and a description of the issue. Please report problems promptly so we can investigate. Our Returns & Refunds Policy explains eligibility and refund processing.
Reusable packaging
Please follow the jar and bin return instructions on our How It Works page. Container returns and credits are separate from product refunds.